![]() ![]() Until recently, turrets were primarily used for making conventional telephone calls. turret suppliers, both based in New York, IPC Information Systems and BT North America, a subsidiary of the U.K.'s British Telecom, are releasing a battalion of tools that provide more capabilities than some veteran traders ever imagined possible.Īmong the gizmos: voice-recording over a handset a customer-profile capability triggered the instant a customer is reached via telephone a system that allows floor traders to hear each others' voices as well as see each other on an intercom video and a tool that simultaneously allows traders to view video clips, search text, and hold a voice conversation over the Internet. "More computer power combined with more exceptional speech recognition and heavy research into language translation will probably push more quickly toward a global trading market, operating 24-hours a day," said Robert McFarlane, president of Interport Financial, a division of Shen, Milsom & Wilke, a technology consulting firm based in New York. The New Age turret may bring us where no man has gone before. These trading turrets, as they are called, are evolving into PC-like devices that seem more suitable on a sci-fi show like Star Trek than on a trading floor.Īre you a professional trader who uses a turret? Then hang on to your hat. As the line between telephone and computer technology continues to blur, the relatively simple-looking banks of telephones on a trading desk are being transformed in the process. ![]()
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December 2022
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